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These are some of the FAQ that the TRUMarkets team receives. If you don't find your answer here please contact us on 1300 262 449.
Q: Why trade Contracts for Difference (CFDs)?
A: Please click here for a more detailed overview. In brief, CFDs give you greater leverage. If you do not have the money needed to trade shares directly on the Australian (ASX) or Singapore Stock Exchange (SGX), trading CFDs can offer you the exposure required to make a profit from small percentage moves on the underlying share price. The leverage level offered by the CFD provider magnifies the underlying movement of the stock. Most providers set differing leverage levels and you can find the best level that suits you trading style. Certain CFD provider’s offer, at a cost, a guaranteed stop Loss (GSL) that can effectively increase leverage levels by (further) by capping the margin requirement held against you.
Another reason to trade CFDs is controlled risk, allowing you to stop losses for capital preservation.
- CFDs allow you to cut your losses quickly and leave your profits to run. This ability to quickly exit at the prevailing market price allows for greater risk control.
- CFDs reflect the price of the underlying equity. Therefore, you will always know what the market price is of your shares and know what you can sell out for, provided you choose a CFD Provider who uses “at market” prices. Some CFD providers (market makers) may only give spreads, which have the potential to force you in at higher prices and out at lower prices.
- Placing automated Stop Loss orders can exit you out of suggestions that go against you while you are busy in your day-to-day activities.
Q: When are your reports published?
A: Our CFD, FX, and Indices reports are published twice a day, the last one being at (6:30 pm) However, if our clients have any questions regarding the reports or the market, they can contact us during business hours (from 9.00 a.m. to 5.00 p.m. Australian Eastern Time. Perth and Singapore are three hours behind Sydney)
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Q: What is the SMS Alerts service?
A: Timing is everything. Our CFD share, index and FX services provide an SMS Alert service. With constant scanning from our traders and analysts, the SMS Alert service gives our clients the edge in the market. Once our analysts find opportunities, our members will be notified in mere seconds.
Q: How much capital do I need to start trading with?
A: That answer is up to you. You can trade as much as you want or as little as you want.
Q: What happens if I want to learn more about trading?
A: With a comprehensive learning centre, a subscription is the best place to start.
However there are FREE lessons on TRU Markets web-site. Please click here for the lessons
Q: What happens if I’m not sure about something in the report?
A: We provide our members with a customer service number, so they can contact us for clarifications. We believe in giving personalised service so we answer all questions on a one-to-one basis, a service that is both efficient and effective.
Q: What happens if I have my own trading style?
A: Many of our members have their own trading styles and use our reports to enhance their strategies. Traders use our reports to back up their own opinions on the markets, while experienced traders faced with time constraints use our SMS E-mail alert service, leveraging on our constant monitoring of the markets, thereby finding opportunities they could otherwise miss out on. Alternatively, they can contact us during business hours (from 9.00 a.m. to 5.00 p.m. Australian Eastern Time. Perth and Singapore are three hours behind Sydney)
Q: How much capital do I need to start trading with?
A: That answer is up to you. You can trade as much as you want or as little as you want.
Q What is the Australian Securities Exchange (ASX)?
A. The Australian Securities Exchange Group (ASX Limited) was created through the merger of the Australian Stock Exchange and the Sydney Futures Exchange. It is now one of the world’s top 10 listed exchange groups, measured by its market capitalisation.
Previously the Australian Stock Exchange Limited was formed in 1987 by the amalgamation of six independent stock exchanges that formerly operated in the state capital cities. Each of those exchanges had a history of share trading dating back to the 19th century.
In April 2008, ASX was awarded 'Exchange of the Year' by the global derivatives-based investment products magazine, Structured Products, for "consistent innovation, market responsiveness, and for the breadth of initiatives [ASX] has brought to the listed structured products business".
As at the 30th June 2009, the ASX' domestic market capitalisation was $1.09 trillion, with 2,198 listed companies. The capital raised on the market was $90 billion and the exchange was rated 8th on the MSCI global index ranking
Q: What is the Singapore Stock Exchange (SGX?)
A: The SGX is Asia-Pacific's first demutualised and integrated securities and derivatives exchange. The SGX was inaugurated on 1 December 1999, following the merger of two established and well-respected financial institutions - the Stock Exchange of Singapore (SES) and the Singapore International Monetary Exchange (SIMEX).
On 23 November 2000, SGX became the first exchange in Asia-Pacific to be listed via a public offer and a private placement. Listed on our own bourse, the SGX stock is a component of benchmark indices such as the MSCI Singapore Free Index and the Straits Times Index.
Home to Singapore's leading listed companies, SGX is also at the forefront of exchanges globally in attracting international issuers and is rapidly emerging as Asia's offshore risk management centre for international derivatives. To learn more about SGX, please visit www.sgx.com.
Q: What experience does TRU Markets Strategy and Research team have?
A: The team was hand-picked on the basis of their experience in the global financial markets, and their successful trading history. With many years of experience in trading, writing, stock broking and education; they are one of the most experienced teams in the industry.
Q: How do I place a trade?
A: Firstly, you have to select a CFD provider that covers CFDs over equities (shares), Indices and Forex( (FX). Once you have found one, then simply pick up the phone or log on to the Internet to place your order or you could place your order online. Your broker will be able to explain this in greater detail.
Q: How do I know when to sell?
A: TRU Markets uses stop loss orders to mitigate losses or secure profits, in both reports we will clearly identify where we are placing our stop losses. We will also update targets throughout the day as well. TRU Markets report will also have a lesson in the education section of the reports to explain this in greater detail.
Q: Is the report hard to understand?
A: TRU Markets reports are written for novice traders and experienced traders. We try not to use too much stock market jargon, or any of the stock market language. We have also provided an index for our members to refer too. This will also help we their education.
Q: What does the report cost?
A: Please refer to the Subscribe of the website to find out the costs of reports.
Q: Isn't trading the markets risky?
A: Many things in life are risky without the right education and precautions. For example, driving a car can be risky if the driver does not know how to drive or drives recklessly. We have been helping subscribers in the market for 10 years, and our job is to help minimize that risk for you. It is important to realise that you will not make money on every investment, which is why it is important to diversify and the reason we trade CFDs on shares, indices and the FX market.
Q: Do I need to know a lot about the stock market to trade?
A: Our reports were written with so that our subscribers can understand them with ease. It is accessible for investors in all levels – from beginners to advance. We also have a consultant hotline, which you can call for help with questions regarding recommendations in our reports.
Q: What other tools will I need so I can start trading?
A: We will provide you with advice that tells you when to buy, when to sell and at what price, as well as interesting market commentary to help keep you up to speed. The only other thing you will need to do to trade is to open a CFD trading account with a CFD provider.
Q: Is it possible to make money in a bear or falling market?
A: It is important to remember that there are different strategies that can be used in bear markets such as shorting. It is also important to realise that just because the overall market is going down, it doesn't mean all stocks are going that way. Our team of traders and analysts search the market for all types of trading opportunities.
Q: I work full time and don't have much time to dedicate to trading, how much time do I need to spend on it?
A: That is precisely the reason our TRU Markets members subscribe to the reports - to save them time. Realistically you only need to spend 10 to 15 mins to read these reports with up-to-date trading ideas throughout the day, although we do provide you with additional information and resources with more in-depth research for the more technically-inclined.
Q: Why should I subscribe to TRU Markets when there is so much free information out there?
A: There is free information out there, but do treat free information with caution. As the old saying goes, there's no such thing as a free lunch. Papers need to sell advertising and brokers need to generate commission. Our sole mission is to provide you with good, money-making ideas and we pride ourselves in researching all the information in the market, spending countless hours analysing each idea. So for the trader who has limited knowledge in the market or the trader who has limited time to monitor the market, TRU Markets saves you time and provides you with a peace of mind? You can trust that we are monitoring the markets for you and have your best interests at heart.
Q: Finding a broker/CFD Provider?
A: Finding a broker is one of the most important things you should take time in choosing. We have a dedicated page on our website which will help you select a CFD Provider.
Q: I am new to the stock market. Will TRU Markets help me?
A: TRU Markets will not only help with ideas in the market but will clearly explain he ideas in easy-to-understand language. Education is a big part of TRU Markets. Through reading our reports, people with limited knowledge of the stock market can be educated to become as good as intermediate traders. Furthermore, our friendly customer service associates are always on-hand to answer or clarify any questions.
Q: How long is the trial for?
A: All the CFD Share, Index and Forex (FX) Reports have a free 7-day trial. Please click here of visit our homepage, enter in your details and then register to enjoy the free trial. During the trial period, subscribers can access the reports for free for 7 days, but are not entitled to receive live SMS and E-mail alerts.
Q: How do I become a member?
A: By simply clicking on the Subscribe tab on the home page, there are three options to choose from, Aussie Shares CFDs , FX and Indices and the third option is package 1 & 2 combined.
Q: Does it matter if I’m trading on another platform?
A: No, it does not matter if you are trading on another platform, as long as the platform is able to trade CFDs and the FX markets.
Q: Is there an extra cost for using customer support?
A: No. In fact, we encourage our members to utilize this service to its full potential. If there is anything you are unsure about, simply e-mail or call us direct.
Q: Do I need any special software to use your reports?
A: As this is a web-based report, you are not required to install any software to utilise our reports. Once you have been given a username and password, you can access your reports from anywhere in the world with an Internet connection. You can even receive them on your mobile phones, i-phones and blackberry.
